Since each item is custom-made just for you after you place an order, production typically takes about 3 to 7 business days—totally worth the wait!

Yes, we offer free shipping! It's our way of saying thank you to you.

At the moment, we only ship within the USA. But don't worry—sign up for our email list to stay updated on when we go global!

As much as we'd love to fast-track your order, our items are made on demand, so we can’t offer expedited shipping right now. But we promise—the wait will be totally worth it!

Of course! Once your order is on its way, you’ll receive a tracking number so you can follow its journey from start to finish.

Need a little more convenience? You can visit the carrier’s website to add any special delivery instructions.

If you'd prefer to keep things simple, click here to track your order directly on our website. And for more updates, add your order to your Apple Wallet!

You can cancel your order within 24 hours for a full refund to your original payment method. You’ll see it in your account within 3-5 business days—easy peasy! After 24 hours, your order is already in production, so cancellations aren’t possible, but we’re always here to help with any concerns!

First off, we’re so sorry if that happens! Please reach out to us via our online chat form, and we’ll take care of it. We’ve got you covered — you deserve nothing less than perfection.

It’s the fresh, new scent from the ink we use to create your bag! Don’t worry, it’s non-toxic and completely safe. After a few days of use or letting it air out outdoors, the scent will fade away. Think of it like that “new car” or “fresh shoes” smell—it’s just part of the process and won’t last long! 🫶🏾

Wear it with whatever makes you feel great! 😊

Wear it with whatever makes you feel great! But if you're looking for suggestions, here are a few ideas: pair it with denim, an all-black, or black-and-white outfit for a sleek look. You can also match the colors in the bag for a coordinated style. The choice is yours—make it yours!